Security and trust

Nothing is more important than protecting our customer's data. We follow industry leading standards to provide a secure and stable environment to manage your most sensitive data.

woman at laptop

Data Privacy

The privacy of your data is part of the fundamental design of Chinchill.hr.

Reliability

We understand the importance of having access to your HR systems anytime and anywhere.

Clear T&Cs

Every account has to adhere to the terms and conditions, letting us maintain the secure environment you need.

1. Data isolation

Your data is stored in a protected location that is unique to your organisation. We even provide you with your own application service, so your data is processed separately too. This is done across all of your data, whether they are your timesheets or the custom exporters you have for your organisation.

This is done by combining database best practice with clear user access controls, allowing all of our users to be given the same protection. It also adds additional protections to ensure no one anyone outside of your organisation can access any of your data, meaning your employee and client details are kept safe.

Databases separated from one another

2. Data encryption

We use secure protocols as standard, using TLS 1.2 and AES-256 as our baselines for data transmission and encryption. User credentials are additionally protected by hashing.

This keeps the data accessible to only the users who own that data - including ensuring it is inaccessible to even us.

Secure connection between a laptop and server

3. Data centre security

As a fully cloud-based solution, Chinchill.hr does not have a self-managed physical presence. We use a datacentre managed by AWS, who help ensure extra protection for our infrastructure.

They also provide physical security for your data, including:

  • Strict employee access control
  • Access monitoring and logging
  • CCTV
  • Door alarms
  • And more
Secure wall around servers

4. AWS Expertise

We are a recognised partner on the AWS Partner Network, meaning we have a close collaboration with Amazon Web Services (AWS), leveraging their expertise and resources to deliver innovative and high-quality solutions to clients.

We have a commitment to upholding AWS' standards of excellence, staying updated on the latest technologies and best practices, and demonstrating proficiency in implementing cloud solutions that meet clients' needs effectively, including how these are used in the future of Chinchill.hr.

As an AWS Partner, we have access to training, support, and certification programs, enabling us to provide comprehensive services and support to clients leveraging AWS cloud services.

AWS partner logo